Clear service / no hidden steps

What happens after you press send.

A straightforward route from transport enquiry to priced quote, acceptance, tracking and proof of delivery.

Start a quoteCall +44 7883 109443

The customer journey

You do not need an account or expert knowledge of vehicle sizes. Start with the two postcodes and whatever load information you have.

  1. Enter two postcodes

    Provide the first collection and final delivery. Add extra stops only when needed.

  2. Describe the load or ask for help

    Choose a vehicle or select “Help me choose”. Approximate size, weight and loading method improve the quote.

  3. Submit the enquiry

    Review the details, agree to the privacy notice and send the request. This is not yet a booking.

  4. Receive a reference and secure link

    The website stores the enquiry, shows an immediate reference and sends an email copy where email delivery succeeds.

  5. Review the priced quote

    The secure customer link shows the charge, price basis, proposed vehicle, collection window, validity and relevant notes.

  6. Accept, amend or decline

    Record your decision online. Acceptance is followed by a separate booking and dispatch confirmation from the transport desk.

  7. Track the movement

    Follow visible collection and delivery milestones in the secure customer hub.

  8. Download POD

    When proof of delivery is uploaded, the secure link provides the download and an email update is attempted.

01 / IDENTITY

Verified company details

Hodge Hill Transport Ltd is company 14321858. The official Companies House record is linked below.

02 / CLARITY

Price before dispatch

The website separates an enquiry, a priced quote, customer acceptance and final booking confirmation.

03 / CONTROL

One secure job link

Quote response, status updates, repeat movement details and POD stay with the same reference.

Checks made for the actual movement

Vehicle availability, route suitability, load dimensions, gross weight, loading method, site access and any regulated requirements are checked against the requested job. A generic website vehicle guide does not replace that check.

Vehicles and transport partners

The suitable vehicle may be supplied directly or through an appropriate transport service provider. Where another operator is involved, only the movement information needed to perform the service is shared. Vehicle, operator, booking basis and applicable documents are confirmed for the specific job where required.

Insurance and compliance

No generic insurance limit, licence or accreditation is claimed on this page. Cargo value and any contract, site or compliance requirement must be declared before booking. Applicable insurance, operator documentation, permits and handling requirements are confirmed in writing for the proposed service where relevant.

Urgent enquiries

Urgent same-day requests are prioritised. A collection target from 60 minutes is indicative only and depends on a suitable vehicle, traffic, route, site access and load requirements. The real collection window is supplied with the quote.

Problems or changes

Use the secure customer link to request a quote change, or call the transport desk for time-critical changes. Extra stops, waiting time, failed collections, redelivery, tolls, ferries, timed slots, specialist equipment and changed instructions may alter the charge.

Important: a website acknowledgement, price display or customer acceptance does not by itself confirm vehicle dispatch. Hodge Hill Transport confirms the booked vehicle and collection arrangements separately.